Frequently Asked Questions

We ship worldwide! No matter where you are, we’ve got you covered.

Orders are processed within 1–4 business days. Once shipped:

  • Europe: 4–8 business days
  • USA & Rest of World: 6–14 business days

Yes! We do our best to restock as regularly as possible so you don’t have to wait too long. Follow us on Instagram @kabigon.pokeshop to stay up to date on restocks and new drops.

No, Kabigon is an independent fan shop. Our products are fan-made and are not affiliated with or endorsed by Nintendo or The Pokémon Company.

Yes, we accept returns within 14 days of delivery. For the fastest response, send us a message on Instagram @kabigon.pokeshop and we’ll sort it out together.

We’re so sorry to hear that! Please reach out to us on Instagram @kabigon.pokeshop with a photo of the item and your order number. We’ll make it right as quickly as possible.

You can reach us at contact@kabigonshop.com or send us a message on Instagram @kabigon.pokeshop for a faster reply. We’re always happy to help!